Supremecenter 26 Hard Drive Issues

February 7th, 2007

Last week, Supremecenter 26 had a major hardware problem with the RAID array. The first of two hard drivers became non-operational and we had to install two new hard disks and sync the information between them and the second hard drive of the RAID array. During this time the server operated slowly since the sync procedure consumed a lot of CPU power.

Today during the regular RAID check-up we discovered a problem with it, which lead to file system failure. Right now, the server is operating from the old hard drive. Currently, the web content and the e-mails are from 3rd of February. We are restoring the data from a more recent backup (from 6th of February) and after the backup is restored the data will be copied and synced on the two new hard drivers.

Once the restoration and the synchronization are over the web content will be dated February 6th, and the e-mails will be from February 3rd. All MySQL databases have been restored and all of them are from 6th of February. It is possible to see web content from yesterday since your site might be restored from the backup already. The whole procedure (backup restoration and synchronization) may take up to 36 hours.

Please, accept our sincere apologies for the inconvenience and trouble caused!

Entry Filed under: Issues