Posts filed under 'Issues'
SupremeCenter would like to inform you that on Sunday, April 30, 2006, from 10 AM - 12 AM GMT (5 AM - 7 AM EST), a scheduled maintenance procedure will be performed on SupCenter23.
The downtime will last up to 2 hours during this maintenance period. We would like to assure you that we will try to complete the maintenance procedures as quickly as possible.
We apologize for any inconvenience caused.
Thank you for your understanding!
Continue Reading April 28th, 2006
We are glad to let you know that SupremeCenter20.com is back online. The reason for the problem was Home directory error that prompted file system check which is a time-consuming action that could not be avoided. No data loss has been detected due to the problem occured and our Support Department is doing their best to prevent this problem from happening again.
We appologize for the inconvenience caused to you and your business, and appreciate your understanding on this matter.
Continue Reading April 10th, 2006
We are happy to announce that after yesterday’s unexpected hard drive failure, SupCenter7 is back to its normal operation. Thanks to the great efforts of our administrators team, there is absolutely no data loss or any other damage. The downtime lasted about 11 hours, during which time the recovery and maintenance procedures were taking place. The server has been running smoothly since 6:00 PM on March 21 and will continue its flawless and stable operation.
As always, our proper team will do the best to resolve every unexpected issue on time.
Continue Reading March 23rd, 2006
Dear Valued Customers,
Unfortunately, during the last weekend we were a subject to very strong DDoS (Distributed Denial of Service) attacks, which caused partial unavailability of some of our services and in some cases the complete unavailability of SupremeServer13 from Friday till Monday (July 16 July 19) and later on the complete unavailability of the following servers on Monday (July 19, 2004) from 6:20 AM to 8:35 AM GMT:
SupremeServer 10
SupremeServer 11
SupremeServer 12
SupremeServer 13
SupremeServer 14
With a varying success, we tried to prevent these attacks. From Friday till Monday (July 16 July 19), the attacks constantly changed and each time we managed to stop it, the attacker changed his attack pattern. With each change of the attack pattern, the traffic level increased and made it more difficult for us to react.
We would like to apologize to all our clients for the inconveniences caused by circumstances that were out of our control.
SupremeServer Team
Continue Reading July 20th, 2004
On March 22nd, 2004, a sudden increase in traffic indexes has been registered on SupremeServer7, SupremeServer8 and SupremeServer9. Because of the arising problem and in order to avoid possible account suspensions due to reaching the traffic limitations, all hosting accounts’ traffic usage for March, 2004 have been set to 0 (zero).
SupremeServer team apologizes for any inconveniences caused.
In case you experience any problems, or you have any questions, do not hesitate to contact the support staff by opening a new ticket from the ‘Help Section’ of the Control Panel.
Continue Reading March 23rd, 2004
In the past few days we have been experiencing problems with the e-mail server. Sometimes customers were unable to send and even retrieve e-mails. This issue was caused by a couple of spammers, who we had to tackle. We had to re-write part of our scripts so we can catch the spammers and shut down their accounts. This issue is now solved and the e-mail is working properly.
Anyone intending to do business by spamming using our resources has come to the wrong place. All spammer accounts will be terminated instantly, no refund will be issued and all information will be provided to the legal authorities to take proper action!
Continue Reading January 22nd, 2004
Next Posts
