Archive for February, 2008
Our Technical Department is glad to inform you that, according to the latest information we received from UK Data Center - BlueSquare, today’s SupCenter10.co.uk and SupCenter11.co.uk Data Transfer Maintenance has been successfully carried out. Both servers are now mounted on a new rack, however, there is a small follow-up procedure that needs to be executed in order to be optimized their working performance. For that purpose, a small post-maintenance procedure has been scheduled to be carried out tomorrow - Saturday, March 1st, 2008, at 2 AM GMT (9 PM EST), with a time window of 1 hour and a short downtime of about 20 minutes.
After the final touch-ups, the performance of both servers is expected to be highly satisfactory, and one of best standards, as has always been the ultimate purpose of our regular maintenance procedures.
Continue Reading February 29th, 2008
Dear customers,
As we recently announced, our company is becoming VAT registered. We would like to inform you now that the official date of our VAT registration, previously scheduled for March 1st, has just been confirmed to be April 2th, 2008.
The re-scheduling of the dates and the hence extended preceding period of time provide us with the enormous advantage to have opportunity to introduce the new VAT invoices earlier in advance, to take time to monitor the performance of the system and to guarantee, in result, an ultimate stability, fluency and trouble-free transition to the new VAT scheme on April 2th.
Our Management Department has decided to introduce the new VAT type-a invoices into our system in the period between 4-6 March, 2008. The VAT field on the invoices will be featuring with a 0.00 value (in the currency you have chosen) until April 2th, as no VAT will be charged during that time.
Should you have any questions regarding the new VAT scheme, please, refer to the Detailed VAT Overview in our news section or contact our Supports Department. Should you have any comments or recommendations regarding the new VAT invoices, please, do not hesitate to feedback us.
Continue Reading February 28th, 2008
Our Technical Department would like to bring to your attention that, according to the information we’ve just received from our UK Data Center - BlueSquare, a Server Transfer Maintenance has been scheduled for Thursday, February 28th, 2008, on SupCenter10.co.uk and SupCenter11.co.uk servers. The procedure will represent transfer of both servers from their current network rack to a different one. The starting time of the procedure is 8 AM GMT (1 AM EST) with expected time window of around 4 hours and a downtime - from 30 min. up to 2 hours per server within that time window.
We would like to apologize for the temporary services unavailability all SupCenter10.co.uk and SupCenter11.co.uk users are to suffer during the downtime. Please, accept our guarantees for the complete safety of all information stored on both servers.
Continue Reading February 27th, 2008
To the attention of all our clients! We are glad to inform you of the latest updates to our Elefante Installer scripts package that are currently in progress and will take effect within 24 hours.
Thoroughly renewed Joomla and phpBB scripts are being incorporated. To the current Joomla 1.0.12 (updated to version 1.1.15) new Joomla 1.5.1 is added. To the current phpBB 2.0.22 (updated to version 2.0.23) new phpBB 3.0.0 is added. The new versions will not replace the older ones, but both versions of each script will be available for you to choose from, according to your individual needs and requirements.
Hereby follows a list of several scripts that will be updated to support newer versions:
- Joomla 1.0.12 - version to be supported 1.1.15
- phpBB2 2.0.22 - version to be supported 2.0.23
- phpWebSite 1.1.0 - version to be supported 1.4.0
- Drupal 5.1 - version to be supported 6.0
- Wordpress 2.2.1 - version to be supported 2.3.3
- Coppermine 1.4.10 - version to be supported 1.4.16
All system failures or any other problems you might have been facing when working with PHPTickets, Maian Events, phpWebSite, b2evolution or OsCommerce are to be removed! All these scripts are expected to show highest-level performance afterwards.
The XML response error in Internet Explorer, caused by “`” or “-” symbols present, is to be fixed. The Phpformgenerator will be modified not to generate invalid forms.
We hope that the new adjustments will contribute to the fluent integration of the Elefante Installer scripts within our system and guarantee satisfactory performance of the package to our most demanding users.
All updates are to take effect in your control panels within 24 hours. Should you encounter any further problems, while working with our scripts package, please do not hesitate to immediately report them to our Support Department.
Continue Reading February 26th, 2008
Our Technical Department would like to inform you about a short maintenance procedure on SupCenter49.com, scheduled for 9 AM GMT (2 AM EST) on Thursday, February 21st, 2008. It will be associated with HDD cable functionality revision and is expected to cause a 20-minute downtime.
The maintenance procedure will include revision of the working order of the server HDD cables and elimination of the factor causing the short interruptions that have been noticed in their functionality lately.
We would like to excuse in advance for any inconvenience caused and to assure you that this technical procedure is aimed at bettering the server performance quality.
Continue Reading February 20th, 2008
To the attention of all our present and prospective clients! We are happy to inform you that an important implementation is soon to come - bright new File Manager will be integrated in our system! The innovative and thoroughly updated version will have many new facilitative functions, some of them probably expected, and some of them complete surprise.
The new File Manager was developed by our professionals to suit the utmost requirements for ease, convenience and user-friendly interface. Key basis for its creation was the need for better navigation, facilitation, time-saving and visualization tools. Enormous emphasize was laid on some significantly important aspects regarding its upload functionality and editing system tools. Basically for the first time you will have an opportunity to upload ZIP/RAR files with Auto-Unzip in the pre-selected folder, and to visually keep track of the uploading process by means of displayed status bars. Also unprecedented is the function, to be included in the advantageous tooltip interconnections menu, to edit your files with a WYSIWYG (What You See Is What You Get) editor and to view them directly on the web.
The new version of the File Manager is scheduled to be officially released within a month. Let’s go now through a short review of the complete pack of functions that are to be expected, in case you would like to feedback us in advance:
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All parts of the history path name will be links (e.g. www/mydomain.com/myfolder/) - providing fast access to each level of the directory path of your files;
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A new Fast Access section will be placed on the right - by means of a drop-down menu will be ensured fast navigation through all folders of your current vhost (virtual host), and also fast access to all your main domains and subdomains;
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All file names will be links, opening smart tooltips displaying the full range of actions that can be performed. The smart tooltip will automatically recognize whether the file is editable or not, and will accordingly display the Editing option with WYSIWYG editor or in plain text. The option to view your file directly on the web will be included, as well;
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The file info field will be better organized and will display the ‘name’, ’size’, ‘permissions’ and ‘modified’ records again, together with Edit/Move/Delete buttons added at the right end of the field;
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The upload file boxes will have new intelligent structure, as well. The permitted size of the files will remain the same, but new option will be provided for ZIP/RAR folders upload, with automatic unzip. After the uploading has started, visual graphic display of the uploading process will be provided for you to keep you informed of the stages;
- The multi-selection buttons will be at your disposal again;
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‘Disk Usage’ field will graphically display up-to-date information of how much disk space you have utilized, and how much remains unused.
With the implementation of the new File Manager, we aim at setting new high criteria for intelligent interconnections and user-friendly interface. As you are already aware, this has always been our purpose, and we shall continue to work in this direction in the future, as well.
Continue Reading February 18th, 2008
It is our pleasure to announce that the Web Hosting Control Panel now supports Chinese language, in particular Traditional Chinese and Simplified Chinese. This is our present for the Chinese-speaking clients from around the world on the occasion of the Chinese New Year.
You can set the language of your Control panel to Chinese (Traditional or Simplified) from the Customize Control Panel section that is available in the My Account menu, or through the drop down menu at the top of the Control panel’s main page.
Continue Reading February 11th, 2008
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