Archive for February, 2007
During the past two days you may have noticed some issue that occurred after a recent change in the way our web hosting platform works. The affected services were mainly SiteStudio and FrontPage Extensions support. Some other services may have been affected as well though. We have solved most of these problems as we usually follow all service reports and monitor the servers 24/7 to take immediate actions if required.
We had to make some small service upgrades and system adjustments after we officially introduced PHP 5 around our network of servers. Some minor issues may arise within the next few days. If you notice any problems with your web hosting account, please report them to us and we will help you right away.
We appreciate your understanding and your patience.
Continue Reading February 23rd, 2007
A new section has been introduced in the Control Panel, which allows you to easily manage the way your PHP-based applications are handled and run by the web server. You can choose whether PHP 4 or PHP 5 to use by default. PHP 5 is now officially supported on all servers.
There are several differences in the configuration and in the way certain functions and expressions are handled. PHP 4 has a larger installed base at this point, but since PHP is a server side script, it will hardly affect the end user. PHP 5 is simply a newer release, which offers its own improvements and add-ons. However, there might be some incompatibility issues when certain applications are run on both versions. You should use PHP 5 only if it is required by the script author.
Continue Reading February 22nd, 2007
Today we have received numerous reports about false email notifications being sent to domain owners of domains hosted on our supremecenter43.com server. The email has the subject “Hosting Regular Security Maintenance” and asks you to install a script in your account. This email is not originating from us and it is a fraudulent one. If you receive such email, please delete it and do not download the attachment.
Here is a copy of the spoof email:
Quote:
Reply-To: security.admin@supremecenter43.com
Subject: Hosting Regular Security Maintenance
Date: Thu, 08 Feb 2007 00:20:54 -0800
Dear supremecenter43 valued Members
Regarding our new security regulations, as a part of our yearly maintenance we have provided a security guard script in the attachment.
So, to secure your websites, please use the attached file and (for UNIX/Linux Based servers) upload the file “guard.php” in: “./public_html” or (for Windows Based servers which use ASP) upload the file ” guard.asp” in:
“./wwwroot” in your site.
If you do not know how to use it, you can use the following instruction:
For Unix/Linux based websites that use PHP/CGI/PERL:
1) Download the attachment named ” guard.zip”
2) Extract file “guard.php”
3) Login to your site Control panel.
4) Open “File Manager” window.
5) Go through “Public_html” or “htdocs”
6) Choose “Upload Files”
7) Upload the file “guard.php”
8) Check its URL too “http://www.yoursite.com/guard.php”, if it is ok
For Windows based websites that use ASP:
1) Download the attachment named “guard.zip”
2) Extract file “guard.asp”
3) Login to your site Control panel.
4) Open “File Manager” window.
5) Go through “wwwroot” directory
6) Choose “Upload Files”
7) Upload the file “guard.asp”
8) Check its URL too “http://www.yoursite.com/guard.asp”, if it is ok
Thank you for using our services and products. We look forward to providing you with a unique and high quality service.
Best Regards
supremecenter43 Inc
http://www.supremecenter43.com
The email is being sent to the email address provided in the WHOIS of domains, hosted on our servers. Our administrators are currently working on improving our servers’ security to avoid such incidents in the future.
We strongly advise you to doubt any emails that come with an attachment and ask you to install certain software on your computer or on your web space. Spammers have become very ingenious in their efforts to steal people’s personal information, so please be careful.
Thank you for your time and attention.
Continue Reading February 8th, 2007
Last week, Supremecenter 26 had a major hardware problem with the RAID array. The first of two hard drivers became non-operational and we had to install two new hard disks and sync the information between them and the second hard drive of the RAID array. During this time the server operated slowly since the sync procedure consumed a lot of CPU power.
Today during the regular RAID check-up we discovered a problem with it, which lead to file system failure. Right now, the server is operating from the old hard drive. Currently, the web content and the e-mails are from 3rd of February. We are restoring the data from a more recent backup (from 6th of February) and after the backup is restored the data will be copied and synced on the two new hard drivers.
Once the restoration and the synchronization are over the web content will be dated February 6th, and the e-mails will be from February 3rd. All MySQL databases have been restored and all of them are from 6th of February. It is possible to see web content from yesterday since your site might be restored from the backup already.
The whole procedure (backup restoration and synchronization) may take up to 36 hours.
Please, accept our sincere apologies for the inconvenience and trouble caused!
Continue Reading February 7th, 2007
This innovative web hosting Control Panel is now translated and available in Dutch. Starting today, all clients from the Netherlands will be able to use it in their native language.
The addition of the Dutch language is a result of our commitment to offer excellent customer support. You can change the language of the web hosting control panel through the drop-down menu at the top right of the control panel as well as through the Customize Control Panel section of the My Account drop-down menu at the top of the control panel or through the Customize Control Panel icon at the bottom of the home page of the web hosting control panel.
Continue Reading February 7th, 2007
